Privacy Policy Terms

Privacy Policy

Thank you for visiting the Activa Clinics website. We are committed to protecting the privacy of all personal information that is provided to us. Below, you’ll find a description of our policies regarding privacy. Activa Clinics reserves the right to modify this policy at any time and for any reason. We recommend that you periodically check this policy for changes. Your continued use of this website will mean you agree to these changes.

Information Collecting, Usage, and Disclosure

We collect personal information when it’s required for certain services, and we take measures to ensure confidentiality. Activa Clinics is committed to putting reasonable measures in place to protect all personal information that’s given to us, including protection from loss, misuse, and unauthorized access. We will identify the reason for personal information collection either before or at the time the information is collected, whenever possible. In some cases of information collection, you may be given an opportunity to ask that we limit the collection, use, or disclosure of your information.

In addition to using personal information for the reason it was provided, we may use it for other activities that are reasonably ancillary to that reason. For instance, if you ask us a question via e-mail, we will use your e-mail address to reply. In addition, we may save your e-mail and e-mail address for our future reference.

We may request personal information including your name, address, phone number, e-mail address, age, income, and gender for purposes such as contests, Live Chat, newsletter, and for participation in other interactive online activities as well as to enable us to market products and services to you. Despite the fact that your information may have been provided or collected for other purposes, we may use it to help Activa Clinics better understand your needs and preferences and provide to you with information about future events and other items that you may be interested in, including the events of similar organizations, or to recommend particular goods and services. 

We may share your information with other businesses unless you have opted out. That includes our affiliates, advertisers, and other business partners. But we only share this information with these parties if their privacy policies are consistent with ours and when we have your consent to do so (whether it’s express consent or implied consent).

Unless you opt-out, we may use your information to send you offers from our business partners or provide your information to them so they can directly send you offers.

We may place a “cookie” on your computer. A cookie is a file that gets saved to your computer’s hard drive and can track your Internet activity. If you provide us with information such as your name or preferences, cookies can save this information so you don’t have to reenter it next time. We may also use cookies to customize the content and ads on the site, as well as for other internal site purposes. Our ad servers and those belonging to third party services may also use information about your Internet activity to customize ads.

You can opt-out of letting our ad servers collect and use your information in this way by contacting us at 905-593-7770 or emailing


We will assume you consent to information collection when you voluntarily provide us with personal information, and have not opted out of collection. When we are required by law, or in other limited circumstances, we may collect, disclose, or use your information without your consent.

We respect your right to control how your information gets used. For instance, if you don’t want us to collect your information, give it to our partners, or if you don’t want to receive any marketing communications from us, in some situations you can opt-out at the time the information is collected, or you can revoke your consent at a later time by contacting us at 905-593-7770 or emailing But opting out of this information collection or use may mean we will not be able to provide certain services or products.

Limiting Collection

Activa Clinics will limit information collection to the uses we’ve identified and that are in accordance with this Privacy Policy.

Limiting Use

Activa Clinics will not disclose or use your information for anything other than the purposes for which it was collected, unless you give your consent or we are required or permitted to by law.

Without limiting the scope of the foregoing policies, and except in cases otherwise covered in this policy, we will not sell, rent, lease, loan, trade, or transfer your personal information to any third party. 


We will only allow authorized employees and other agents of Activa Clinics to have access to your personal information, and only when they require that access to perform their duties.

Activa Clinics will take security precautions to protect your personal information. However, we cannot guarantee these precautions will not be breached due to the inherent risks of the Internet. These measures may include technological, physical and organizational methods of security.


By request, you can confirm if we have collected any personal information from you and gain access to it. You may request the correction of any incorrect or outdated information about you. However, in some rare circumstances, as prescribed by law, we may not be able to give you this access. 

If you have any complaints about our use of your information, we will investigate your complaints and fully comply with the regulatory or legal authorities enforcing our adherence to this privacy policy.

Third-Party Links

The Activa Clinics website includes links to websites that are operated by third parties. Activa Clinics is not responsible for the privacy measures or content of those sites. We suggest that you read the privacy policies of each of those sites to ensure they are acceptable to you.


This privacy policy is not intended to create an agreement or contract between Activa Clinics and any visitor to the Activa Clinics website or anyone who provides their personal information to Activa Clinics in any way. 

This policy is governed by the laws of Ontario and the laws of Canada as they apply, without reference to their conflicts of laws. If any part of this policy is held to be unenforceable or invalid, it will be removed from the policy and the rest of the policy will remain in full effect. The headings for the different sections of this policy are only for reference and not meant to be used in interpreting the policy.

Further Information

If you need further information or have any questions, contact us at:

Activa Clinics - Head Office

6610 Turner Valley Road, Suite 200

Mississauga, Ontario

L5N 2P1

Tel: 905.593.7770

Fax: 905.593.7771