Custom-made Orthotics and Orthotic Shoes

Activa Clinics is your ideal source for custom orthotics and orthotic shoes. Orthotics are medical devices like insoles worn inside the shoe to accommodate and correct issues with your feet.

A patient's foot being fitted for custom made orthotics.


Your feet are so important to the way you move, orthotics are more than just a treatment for foot pain. Instead, they can help with a diverse range of conditions. This includes everything from sore legs to chronic back pain and even headaches. Orthotics can help by getting to the root cause of these conditions. When it comes to solving those issues, the most important part is making sure you get quality orthotics that are designed just for you, and this is where we can help.

An icon showing a flat foot deformity.

Flat Feet and

An icon of a foot with a high arch deformity.

High Arches

An icon of a patient's foot with heel spurs and bunions.

Heel Spurs and Bunions

An icon of a foot depicting heel pain from plantar fasciitis.

Plantar Fasciitis (inflammation of the tissue on the bottom of your foot)

An icon of a leg with pain along the back of the calf from Achilles tendonitis.

Achilles Tendonitis (an overuse injury to the Achilles tendon)

Icon depicting knee pain from IT band syndrome.

IT Band Syndrome (Iliotibial Band Syndrome)

An icon showing shin pain caused by shin splints.

Shin Splints

An icon showing foot pain at the ball of the foot.

Metatarsalgia (ball of the foot is painful and inflamed)

How do Orthotics work?

Orthotics work by providing support to take the strain off painful areas, fix imbalances, or correct dysfunctions in the way you move. For example, if you’re dealing with heel pain, your orthotics can provide cushioning and better heel and arch support to redistribute your weight to other areas of your foot. This will take the pressure off your heel and will help you to walk more naturally.

To ensure your orthotics will correct your unique issues, they are designed based on an assessment of your symptoms, the shape of your feet, and the way you move. We’ll start by speaking with you about your medical history and what issues you’re facing, and identify what you want to get out of your orthotics. We then perform an assessment that includes gait analysis (which means analyzing the way you walk), a biomechanical assessment and then take an impression or imprint of your feet to create orthotics that are perfectly tailored to your needs to help bring your feet back to proper alignment.

Types of Orthotics:

provide padding and support to take the strain off the problem areas of your foot. They are great for providing rapid relief from painful feet and helping your feet heal.

are designed to correct the mechanics of your feet. The way they are shaped and how they support the foot can correct the way your weight is distributed, improve your posture, or change the way you walk. By retraining your body to move more efficiently, these orthotics can correct your foot issues that cause pain elsewhere in the body, such as in your knees, legs, or back.

A patient trying out their custom orthotic inserts.

Your Custom Designed Solution

Some pharmacies and retailers may offer orthotics insoles and orthotic shoes that you can purchase off-the-shelf, but that is never a good choice. For one, when you wear orthotics that weren’t specially designed for you, they can actually make your issues worse.

By contrast, all of our orthotics are custom made, which is essential to getting effective results. As opposed to a one-size-fits-all solution, they are carefully designed just for you.

Cost and Coverage

Our team of experienced medical professionals includes pedorthists, who are specialists in using orthotics to solve a range of issues. Everybody’s feet are different, and your orthotics should be too. Let us expertly craft a solution for your foot issues. For more information on our custom orthotics and shoes, call us or schedule a consultation.

An icon for physiotherapy insurance coverage.

Visit one of our conveniently located clinics that serve communities in and around Toronto, Mississauga, Brampton, Hamilton, Scarborough, or Kitchener.


  • 1. Do I need a prescription for custom orthotics?

    You do need a prescription for custom orthotics. This is because they are tailor-made to fit your foot precisely. Unlike over the counter orthotics, which can be bought by anyone, at any time, without a prescription. Custom made orthotics should be viewed as an investment in your health. So, it makes sense to use a properly qualified health professional to make up your orthotics prescription.

  • 2. Why are custom orthotics so expensive?

    Custom orthotics are expensive for two reasons. Unlike, OTC orthotics, the custom-made ones are built to last. However, the entire weight of your body rests on them throughout the day, which means that they have to be made out of layers of high-quality materials that are not cheap. They also take quite a bit of time to make. However, because they last so much longer than the OTC versions, custom orthotics actually do represent good value for money.

  • 3. How do I know if I need orthotics?

    You know that you need orthotics if you are suffering from flat feet, high arches, pain on the ball of your foot or the heel. However, orthotics are designed to do far more than simply sort out painful feet. They can also provide relief for conditions such as IT band syndrome, Achilles tendonitis and shin splints. But you must be fitted for them by an experienced medical professional.